Marcelin Home Appliance was recommended to me. My new Bosch dishwasher was just installed. Customer service on the phone provided by Shannon, was exceptional. She is extremely knowledgeable, patient and highly professional. Price was competitive and installation was slightly lower than the big box stores. Two installers came exactly on time, worked well together and did a superb job. I would highly recommend this store without hesitation. Had it not been for the recommendation that I received, I would not have known about this local, family business.
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11 months ago
Lydia Borgatta
The best buying experience from start to finish. Excellent consultation on the replacement appliance (refrigerator), and Marcelin went the extra mile to get me expedited scheduling for delivery and installation. My front door is almost two flights of wooden stairs and this could easily have been used to delay delivery (everyone else I called that sells refrigerators said delivery would be a problem). With calls and texting, Marcelin kept me apprised of the whole process, always available. The delivery installation crew (three people) were excellent. Completely undamaged and perfect new replacement, very careful with the stairs, showed me how to operate the replacement, took every scrap of debris with them to discard. Regarding Marcelin Appliances, I’m their customer for life.
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a year ago
Rance W.
Before I purchased the washer and dryer from Marcelin I researched every appliance store in South Florida having a review of at least 4.5 stars. My research ended up with three appliance stores and of the three Marcelin turned out to be the best in terms of communication, product knowledge, and overall helpfulness. I would highly recommend to anyone looking for an appliance to call Shannon at Marcelin. In closing my purchase experience has been one of the best I have ever experienced and I would say that Marcelin is the poster store for all other appliance stores in South Florida to model themselves after.
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a year ago
Maria Betancur
It’s not everyday you are taken aback by great customer service. This is our sentiment after meeting with Shannon at Marcelin. My husband was in charge of purchasing all appliances for our condo reno project. He went with a big box retailer for some and Shannon for a panel-ready dishwasher. Not only did she help find the right brand, but she also was able to time the delivery just right to when we needed it. Today, I needed to consult the dimensions and fit of the range not even purchased with her and Shannon selflessly provided her opinion and expertise. For these reasons and more, we highly recommend this business when shopping for appliances.
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2 years ago
Gary Kosits
Shannon and her team at Marcelin were amazingly helpful in getting us the Bosch kitchen appliances we were looking for while doing a renovation on our condo, when appliances were in short supply. She was very knowledgable about the products and helped us make great choices, as well as giving us competitive pricing. The Marcelin install folks did a terrific job as well. So glad we shopped local!
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Reply
a year ago
Matt Ladd
Luis Marcelin was so extremely helpful with selecting the right appliances. I was referred to Marcelin and have sung their praises ever since. They were very accommodating in coordinating the delivery before Christmas and the appliances look and work awesome. I highly recommend.
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2 years ago
Phyllis Yaffa
This was perhaps one of the most pleasant, positive and professional shopping experiences I’ve ever had. By chance I found Marcelin Home Appliances when looking for a specific model microwave. I knew immediately I was in good hands when speaking with extremely knowledgeable Shannon who , I later found out, is the owner.. The technician, Mario, who did the removal , installation , and hauling arrived precisely when scheduled and worked efficiently and meticulously. If ever I’m in need of a new appliance, my first call will be to Marcelin.
Like
Reply
2 years ago
Eva Crews
Excellent customer service. During COVID-19, our stove “died”. Specifically wanted a flat surface top and started shopping online. Best Buy had exactly what I needed but a 6-8 week wait till delivered. Brandsmart, Home Depot, Loews, and a local appliance store either didn’t have it or a very long wait. I found Marcelin online, found the same stove offered at Best Buy long story short, it was almost $100 cheaper and it was delivered and installed as promised 7-10 days. Shannon was the representative and her communication and efficiency was excellent. I will absolutely contact Marcelin whenever I need an appliance.
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Reply
a year ago
Courtney Chalmers
From the first interaction, the team Marcelin was responsive, helpful and reliable. They stayed in contact about the status and each delivery was professional and flawless. Highly recommend Shannon and the Marcelin team!
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ADDRESS: 2781 NW 104TH CT, MIAMI, FL 33172, UNITED STATES, QJXM+QR MIAMI, FLORIDA, USA,
Comentarios
Barbara Bader
Marcelin Home Appliance was recommended to me. My new Bosch dishwasher was just installed. Customer service on the phone provided by Shannon, was exceptional. She is extremely knowledgeable, patient and highly professional. Price was competitive and installation was slightly lower than the big box stores. Two installers came exactly on time, worked well together and did a superb job. I would highly recommend this store without hesitation. Had it not been for the recommendation that I received, I would not have known about this local, family business.
Lydia Borgatta
The best buying experience from start to finish. Excellent consultation on the replacement appliance (refrigerator), and Marcelin went the extra mile to get me expedited scheduling for delivery and installation. My front door is almost two flights of wooden stairs and this could easily have been used to delay delivery (everyone else I called that sells refrigerators said delivery would be a problem). With calls and texting, Marcelin kept me apprised of the whole process, always available. The delivery installation crew (three people) were excellent. Completely undamaged and perfect new replacement, very careful with the stairs, showed me how to operate the replacement, took every scrap of debris with them to discard. Regarding Marcelin Appliances, I’m their customer for life.
Rance W.
Before I purchased the washer and dryer from Marcelin I researched every appliance store in South Florida having a review of at least 4.5 stars. My research ended up with three appliance stores and of the three Marcelin turned out to be the best in terms of communication, product knowledge, and overall helpfulness. I would highly recommend to anyone looking for an appliance to call Shannon at Marcelin. In closing my purchase experience has been one of the best I have ever experienced and I would say that Marcelin is the poster store for all other appliance stores in South Florida to model themselves after.
Maria Betancur
It’s not everyday you are taken aback by great customer service. This is our sentiment after meeting with Shannon at Marcelin. My husband was in charge of purchasing all appliances for our condo reno project. He went with a big box retailer for some and Shannon for a panel-ready dishwasher. Not only did she help find the right brand, but she also was able to time the delivery just right to when we needed it. Today, I needed to consult the dimensions and fit of the range not even purchased with her and Shannon selflessly provided her opinion and expertise. For these reasons and more, we highly recommend this business when shopping for appliances.
Gary Kosits
Shannon and her team at Marcelin were amazingly helpful in getting us the Bosch kitchen appliances we were looking for while doing a renovation on our condo, when appliances were in short supply. She was very knowledgable about the products and helped us make great choices, as well as giving us competitive pricing. The Marcelin install folks did a terrific job as well. So glad we shopped local!
Matt Ladd
Luis Marcelin was so extremely helpful with selecting the right appliances. I was referred to Marcelin and have sung their praises ever since. They were very accommodating in coordinating the delivery before Christmas and the appliances look and work awesome. I highly recommend.
Phyllis Yaffa
This was perhaps one of the most pleasant, positive and professional shopping experiences I’ve ever had. By chance I found Marcelin Home Appliances when looking for a specific model microwave. I knew immediately I was in good hands when speaking with extremely knowledgeable Shannon who , I later found out, is the owner.. The technician, Mario, who did the removal , installation , and hauling arrived precisely when scheduled and worked efficiently and meticulously. If ever I’m in need of a new appliance, my first call will be to Marcelin.
Eva Crews
Excellent customer service. During COVID-19, our stove “died”. Specifically wanted a flat surface top and started shopping online. Best Buy had exactly what I needed but a 6-8 week wait till delivered. Brandsmart, Home Depot, Loews, and a local appliance store either didn’t have it or a very long wait. I found Marcelin online, found the same stove offered at Best Buy long story short, it was almost $100 cheaper and it was delivered and installed as promised 7-10 days. Shannon was the representative and her communication and efficiency was excellent. I will absolutely contact Marcelin whenever I need an appliance.
Courtney Chalmers
From the first interaction, the team Marcelin was responsive, helpful and reliable. They stayed in contact about the status and each delivery was professional and flawless. Highly recommend Shannon and the Marcelin team!