AIR CONDITIONING CONTRACTOR
Air conditioning repair
Air conditioning repair
Air conditioning repair
Air conditioning repair
Air conditioning repair
Air conditioning repair
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Comentarios
Charlie Fonville
Ever since Service Champions took over it’s been a disaster. An HVAC they installed 2 years ago is suddenly having problems, but they take no responsibility. They quoted me over double the price of the AC installation to repair it. It’s a shame because the JW of old did great work but now they’re just a part of a corporation that doesn’t value their customers.
david loeb
Let me first say that I have done considerable business with JW Heating and Air and I am shocked at the behavior they are currently demonstrating. In the past, I have had nothing but pleasant and fair experiences. JW Heating and Air installed a drip pan for my AC unit. Unfortunately, they wired the water sensors incorrectly. This failure allowed a substantial water leak in my attic and a bedroom ceiling to go undetected. The resulting damage / repairs costs were about $2,200. Upon bringing this situation to their attention, I was met with confrontation and defensiveness. I briefly spoke with their HVAC manager, Cary, who was rude, and combative from the start. After that, he never returned phone calls or emails. Weeks later, I reached out to the company again and this time spoke to a supervisor named Xio. Unlike Cary, she was polite, but like Cary, she did not return phone calls or emails. I tried for over a month to get this situation rectified fairly, but JW Heating and Air made absolutely no effort to remedy the problem and have been confrontational at almost every step. It is obvious that I will never have any business with any of the aforementioned companies and I warn you of the same.
Shirley Wong
Duncan came to my house conducted the AC tuneup on 7/26. He was very professionally checking each of the room temperature, he checked the compressor, and also did the attic inspection. There were some issues that need to fix, however, due to the age of the AC, I decided not to waste the money, I will wait until the AC failed and replace a new one. I will consider hire JW when I need to buy a new AC system.
Rusty Fox
I use JW Heating for my annual maintenance and to service all heating unit problems. They installed our unit and have kept it ship shape. And their staff is ALWAYS professional and courteous. And an extra shout out to Ramirez our latest maintenance specialist. A very smart guy and very customer service oriented.
Norma Orci
The technician was wearing Adedoo logos. Very nice and friendly. But he wanted to charge me $7,500 to unstop a drain pipe. Gave me a long story on why snaking wouldn’t work. Won’t be calling them back anytime soon. (Drains Unlimited did it for $189!!!)
Ed Dewailly
When reading online reviews for JW heating and Air the first thing that will stand out is how they are predominantly very positive and it becomes even more evident when the reviews are compared to similar businesses. From the first time you speak to someone on the telephone until the service is completed you experience excellent customer service. I recently purchased a new heating and air conditioning system to replace an older system. . Everything happened exactly on the timeline as described. From the initial estimate appointment to the follow up phone calls about the sales call service, the on-site visit to prepare for the insulation and finally for the actual installation. On the installation day the installation team arrived on time, set up inside and outside in a way to least disturb me and my neighbors. The installation supervisor explained what was happening during the course of the day. The entire installation team was friendly, professional, and courteous.After the job was completed, the team cleaned everything and left no trace they had been there. A checklist was completed by the installation supervisor and reviewed with me to ensure my complete satisfaction. It was stressed to me that if I had any questions or concerns to let them know immediately as it was the goal of JW Heating & Air to provide services which exceeded their customers expectations. This is a company I would highly recommend. Your time and money will be well spent.
Kal McRae
We have a two-story craftsmen in Los Angeles, snd when our two a/c and heating units went out last year, we quickly decided on JW. Not just because your price was fair, but because your staff was helpful, intelligent, informed, skilled, honest, and committed to getting us what we needed. We are very happy with JW. We’ll today, we had an issue with our upstairs unit, so Leo and Gerardo came out to help. They assessed the problem, fixed it, and even checked out the downstairs unit and made some adjustments just to be safe. They were kind, quick, professional, friendly, knowledgeable, and really cool guys. Once again… we are very happy with JW, and we refer you to anyone who asks about beating and air. Thanks so much!
Brian Dailey
They were very quick to get someone out to assess our sewer pipe. When Paul arrived, he was incredibly friendly, helpful and knowledgeable. He and his team reviewed the situation and gave a great recommendation on how to proceed. While it’s hard to actually go underground and see the work done, Paul did show me the camera videos (live) after the work was complete. When the team finished filling the hole they’d created, we did have a small problem with the access pipe sticking out too far. But Paul responded quickly and came the next day to resolve it. Prices aren’t for the faint of heart, but it should pay off in the long run. And Paul was great to work with.