Great company. Quick and efficient.
We contacted them on Friday, they came the next day to check the AC and fixed it.
Would call them again.
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2 weeks ago
Jennifer Montoya
I am very disappointed with their customer service. They have taken more than a month to fix my ice maker, which is a simple task. They are always late for the appointments, arriving two or three hours later or rescheduling. They do not come prepared and take parts information wrong. I would never recommend them. My experience has not been pleasant.
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4 months ago
Matt Sills
I have been using Cool Solutions for our Air Conditioning service for a year now. They assisted with a major problem we had with our HVAC, after using 3 different companies Cool Solutions were the only company that could find the issue and fix it properly. I’m so happy to have this professional team on my side who I know I can call anytime! Thank You!!!
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Reply
7 months ago
veronica fascie
I would like to say first that I am grateful to Cool Service for the the good service, for been responsive, work responsable and their amazing customer service. When I called them I was tired of waiting months for my AC Tech. I found Cool services online and I decided to give them a chance after I read their reviews. From the beginning when I spoke with the service manager I knew that with them would be different. They came the same day I called, they did a diagnostic and they fixed it temporarily the air gap on my unit, the next day they came again to permanently fixed. When I came back home I noticed was a still a little cool air coming out they come back the next day and they finished sealed promptly that little gap.
With the invoice they sent me detail pictures of all they have done on inside the unit to seal the gap. I have never had such a great service with another company, they make a difference!!!
Thank you again and please never change we need more companies like Cool service in South Florida!
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Reply
5 months ago
Mark Stone
Have used Cool Solutions twice in the past month and have been VERY impressed with their responsiveness, urgency, efficiency, professionalism and quality. I wish all service providers were this easy and enjoyable to work with.
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Reply
a year ago
Hilda Rodriguez
I needed new ducts and vents system install in my home. I could not be happier that with the service from Eddy and Jose. They were able to do it how I wanted without causing significant damage to my ceiling. Jose was on time on the installation day, and Eddy explains in detail the process! I highly recommend them.
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Reply
11 months ago
Jennifer Leon
I highly recommend Cool Solutions! My AC broke and was completely fried the day before Fourth of July weekend. They responded immediately and did everything they could to try to get me up and running for the long weekend. The techs were very professional and explained everything to me. Eddy Alvarez, specifically, went above and beyond to get my new unit installed on a Saturday so that I would not have to spend the holiday weekend in the heat. Thank you so much for your great customer service.
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Reply
a year ago
Carmen Somarriba
I have recommended Cool Solutions to several of my clients, who have always given me positive feedback in reference to their services. They recently came to fix my water heater because I did not have warm or hot water in the unit. The techs came on time, are very polite, are good at explaining the process, and are already approved by my building’s management and most buildings in the area. My top reason for working with them, is their professionalism and their turn around time. Cool Solutions responds very quickly to matters that require quick responses, such as AC needed in mid- summer. They understand the urgency. Thank you, Cool Solutions!
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Contacto
ADDRESS: 436 SW 8TH ST #10, MIAMI, FL 33130, UNITED STATES, QQ8X+9C MIAMI, FLORIDA, USA,
Comentarios
Anna B
Great company. Quick and efficient. We contacted them on Friday, they came the next day to check the AC and fixed it. Would call them again.
Jennifer Montoya
I am very disappointed with their customer service. They have taken more than a month to fix my ice maker, which is a simple task. They are always late for the appointments, arriving two or three hours later or rescheduling. They do not come prepared and take parts information wrong. I would never recommend them. My experience has not been pleasant.
Matt Sills
I have been using Cool Solutions for our Air Conditioning service for a year now. They assisted with a major problem we had with our HVAC, after using 3 different companies Cool Solutions were the only company that could find the issue and fix it properly. I’m so happy to have this professional team on my side who I know I can call anytime! Thank You!!!
veronica fascie
I would like to say first that I am grateful to Cool Service for the the good service, for been responsive, work responsable and their amazing customer service. When I called them I was tired of waiting months for my AC Tech. I found Cool services online and I decided to give them a chance after I read their reviews. From the beginning when I spoke with the service manager I knew that with them would be different. They came the same day I called, they did a diagnostic and they fixed it temporarily the air gap on my unit, the next day they came again to permanently fixed. When I came back home I noticed was a still a little cool air coming out they come back the next day and they finished sealed promptly that little gap. With the invoice they sent me detail pictures of all they have done on inside the unit to seal the gap. I have never had such a great service with another company, they make a difference!!! Thank you again and please never change we need more companies like Cool service in South Florida!
Mark Stone
Have used Cool Solutions twice in the past month and have been VERY impressed with their responsiveness, urgency, efficiency, professionalism and quality. I wish all service providers were this easy and enjoyable to work with.
Hilda Rodriguez
I needed new ducts and vents system install in my home. I could not be happier that with the service from Eddy and Jose. They were able to do it how I wanted without causing significant damage to my ceiling. Jose was on time on the installation day, and Eddy explains in detail the process! I highly recommend them.
Jennifer Leon
I highly recommend Cool Solutions! My AC broke and was completely fried the day before Fourth of July weekend. They responded immediately and did everything they could to try to get me up and running for the long weekend. The techs were very professional and explained everything to me. Eddy Alvarez, specifically, went above and beyond to get my new unit installed on a Saturday so that I would not have to spend the holiday weekend in the heat. Thank you so much for your great customer service.
Carmen Somarriba
I have recommended Cool Solutions to several of my clients, who have always given me positive feedback in reference to their services. They recently came to fix my water heater because I did not have warm or hot water in the unit. The techs came on time, are very polite, are good at explaining the process, and are already approved by my building’s management and most buildings in the area. My top reason for working with them, is their professionalism and their turn around time. Cool Solutions responds very quickly to matters that require quick responses, such as AC needed in mid- summer. They understand the urgency. Thank you, Cool Solutions!